Nur Hazwani binti Dzulkefly, Dr.

Nur Hazwani binti Dzulkefly, Dr.


Nur Hazwani is working at Universiti Kuala Lumpur (UniKL) since July 2011. She is currently pursuing her PhD with Coventry University in Human Computer Interaction Study.

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Research Areas

Her current research interest is related to Interaction & involvement of online shoppers with product-based online customer reviews and how does the engagement between shoppers and reviews support online shopping experience.

Selected Publications

Dzulkefly, N. and Halloran, J., (2017) ‘Investigating the Key Information Dimensions in Customer Reviews. An Ethnographically-Informed Observation User Study’. 7Th International Conference on Industrial Engineering and Operations Management, July 24-25, Bristol, United Kingdom.